Sabotaged by Bank of America part 2

Ok, so here we go again.  It is 3 days before my home goes up for auction.  I got a call from Bank of America on Wednesday the 12 of January and spoke to someone in the collections department. I vented my frustration.  They had the audacity to tell me something could have been done, but as of now it is too late.  They said that the account should have been escalated and been fixed of the problem of misappropriation of funds into the wrong account.  She also said that the funds could have been transfered from my escrow account into my principle and interest payment.  I am calling BS on what she said.  So what she is telling me after speaking with I would say at least 50 different people about my account that all of a sudden something could have been done.  Also, I requested twice to have the funds transfered from my escrow account to my principle payment.  Nothing ever happened.  So, after speaking with my attorney.  I have no other option to save my house other than filing bankruptcy and buying some time.  I have no problem paying my debt, but forced into bankruptcy to have a fighting chance to save my home.  I am, to say the least, beyond frustrated with Bank of America.  If you have Bank of America I am sorry.  If you don't, you are a wise person.  If anyone has had any luck with B of A let me know what works.  Please and Thank you!